All Administration articles
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NewsMyCSP staff union announces three more weeks of strike action
The Public and Commercial Services union plans a further escalation in its dispute with MyCSP, the outgoing administrator of the Civil Service Pension Scheme, with members preparing to strike from 7 to 28 November.
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OpinionIrritation or anxiety? The financial impact of member data errors
A recent Court of Appeal decision has given misdirected post a far louder echo, and it’s one that trustees and administrators can’t afford to ignore, say Eversheds Sutherland’s Jeremy Goodwin and Richard Bacon.
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NewsAddressing legacy data issues ‘has power to transform the pensions industry’
Pensions UK Annual Conference: Data quality was once seen as an administrative afterthought but is now a strategic priority fundamental to every aspect of scheme management, delegates heard.
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NewsCapita fined £14m over data breach that affected schemes including USS
Capita was hit by a cyberattack in 2023 that saw the personal data of approximately 6.6 million people stolen, including pension records and other financial data. This included around 470,000 USS members.
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NewsDon’t delay dashboard connection, regulator urges DB schemes
Schemes that fail to connect to the pensions dashboard system by 31 October next year could face regulatory action, the Pensions Regulator has warned.
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OpinionThe Friday Takeaway: Pay your pensions administrator some attention!
With Pension Awareness Week upon us, Nick Reeve looks at a crucial part of the pensions industry that is finally getting the positive attention it needs.
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NewsTrustees to shoulder more responsibility for admin improvements, TPR says
The regulator has published a report based on 12 months of engagement with leading administrators and set out areas of strength and challenges that need addressing.
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NewsDashboards: ‘Foundations laid’ for testing as more than 40m accounts connected
The figure includes more than six million members administered by Capita, as the service provider becomes the latest to announce its connection.
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OpinionThe future of pensions administration: why now really is different
Automation technologies such as artificial intelligence can support pension administrators to manage large workloads efficiently, says Trafalgar House’s Dan Taylor. This could be a game-changer for many admin teams.
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NewsSEI completes administration switch to XPS for master trust members
All 207,000 members of the £4bn SEI Master Trust have been transferred to its new administration provider.
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NewsCivil Service pension administration ‘could collapse’, union warns
The Public and Commercial Services union has been in dispute with MyCSP about its planned transition to Capita – a process the National Audit Office says is missing targets.
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NewsAdministrators spared as HMRC adjusts IHT plans, but industry warns problems remain
Death in service benefits are excluded and reporting will not be the responsibility of administrators, according to HMRC’s draft legislation for changes to inheritance tax rules.
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NewsNow Pensions slapped with £100k fine for reporting failures [updated]
The master trust and its trustee company have been fined £50,000 each over communication failings and issues around reporting incidents to the Pensions Regulator.
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NewsCivil Service Pension Scheme administrators could strike over Capita switch
The Public and Commercial Services union is balloting members that work on the MyCSP administration system ahead of its takeover by Capita later this year.
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OpinionVirgin Media v NTL Pension Trustees: where are we now?
There are an estimated 50,000 amendments that need to be reviewed following the Virgin Media ruling. Matthew Swynnerton of the Society of Pension Professionals explores how trustees can approach this unenviable task.
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NewsRailpen sells administration business to Broadstone
The industry-wide pension scheme has decided to offload its third-party administration unit after two decades of providing outsourced services.
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NewsDashboards: What to do with multiple administrator arrangements
The Pensions Administration Standards Association has issued advice to trustees dealing with multiple administrators while connecting their pension schemes to the pensions dashboards system.
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NewsPoor data costing schemes money and resources, study shows
As the first pensions dashboards connection deadline approaches, new data from technology provider Heywood warns that data quality is still falling short of requirements.
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Master trusts questioned over service quality and ‘robustness’
A new report has questioned whether defined contribution master trusts have the capacity and service quality to deal with system shocks, as the government looks for providers to boost their scale.
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In DepthIn Depth: Regulator’s new DC approach is a sign of things to come
Pensions Expert looks in detail at how the Pensions Regulator’s prudential approach to regulation is affecting all aspects of the industry.