All Administration articles – Page 4
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NewsPHSO finds ‘maladministration’ in DWP’s complaint handling
On the go: The Parliamentary and Health Service Ombudsman has found evidence of “maladministration” in the Department for Work and Pensions’ communication about changes in women’s state pension and in its complaints handling.
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NewsDWP details conditions for schemes to defer dashboards deadline
Pension funds will only be allowed to defer their dashboards staging deadline if they are transferring data to a new administrator or are in the process of retendering their scheme administration, new guidance has revealed.
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OpinionHow to apply for dashboards staging deadline deferral
Sackers associate director Oliver Topping details six tips for schemes considering a pension dashboards staging deadline deferral.
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NewsDWP concedes to industry demands on dashboards lead time
The Department for Work and Pensions has recognised its proposed 90 days pensions dashboards lead time “creates challenges” for schemes and administrators, and will now give providers a six-month notice before the project goes live.
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News18,000 teachers subject to ‘challenging’ McCloud choice
Some 18,000 teachers have been made retrospectively eligible for Local Government Pension Scheme benefits by the implementation of the McCloud remedy, presenting an “administratively challenging” task for both the Teachers’ Pension Scheme and LGPS-administering authorities, according to the Local Government Pensions Committee.
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NewsAdviser finds errors in nearly 20% of NHS pension records
An NHS pensions expert has identified mistakes in almost one in five pension records, having spotted misallocated arrears that artificially inflated a member’s pension growth, which would have otherwise triggered a £15,000 annual allowance charge.
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OpinionDigital pensions? If you build it, they will come
Mantle head of proposition Graeme Riddoch explains why schemes should be looking to develop pension app solutions for their members, as it boosts engagement and reduces admin costs.
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NewsOmbudsman hits Teachers’ Pensions with maladministration fine
The Pensions Ombudsman has fined Teachers’ Pensions £500 for maladministration after it failed to adequately inform a member about the rules around breaks in pensionable service, but dismissed the member’s argument that the fine should be increased to the minimum required in cases of employment discrimination.
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NewsPASA guidance tackles ‘concerns’ over administration transfers
On the go: The Pensions Administration Standards Association has released guidance to tackle “increasing” concerns about the transfer of administration services, citing delays, unreasonable charges and deteriorating performance during the notice period.
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NewsLGA calls for mandatory national insurance data in dashboards
The Local Government Association has argued that making national insurance numbers optional data will lead to a “poor experience” for pensions dashboards users, and has called for the government to make it a mandatory feature.
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OpinionTrustees should pay attention to TPR’s corporate plan
Independent Trustee Services associate director Jennifer Adams details the regulator’s priorities set out in its corporate plan and how trustees should use this to guide their work in the coming months.
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NewsScheme administrators concerned about dashboard data security
On the go: Data security on the pensions dashboards is the primary concern among pension scheme administrators, according to a survey from financial solutions company Bravura.
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OpinionDashboards data outsourcing contracts risk non-compliance
Eversheds Sutherland’s Lorna Doggett and Helen Tabiner detail how outsourcing data administration for pensions dashboards outside the UK is riddled with a series of compliance issues due to new legislation.
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NewsPASA issues call to action on dashboards data matching
On the go: The Pensions Administration Standards Association has urged schemes to act now on data matching in preparation for dashboards, deciding how to digitally compare and match “find requests” from users against their records.
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NewsUCU threatens ‘unprecedented strikes’ as USS reaches surplus
The University and College Union has strongly criticised the decision to cut staff benefits, as the Universities Superannuation Scheme’s June monitoring report reveals a surplus of £1.8bn and universities prepare to embark on billions of pounds in capital expenditure.
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NewsScams action group gets six-figure budget to tackle fraud
On the go: The Pension Scams Action Group, a renamed and revamped Project Bloom, is to get a six-figure budget to tackle scams across the next year, with the prospect of more to come.
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NewsGovt to consult on further LGPS McCloud regulations in 2023
On the go: The Department for Levelling Up, Housing and Communities is to consult on further regulations governing the application of the McCloud remedy to the Local Government Pension Scheme.
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NewsOmbudsman fines Capita for substandard administration
The Pensions Ombudsman has told Capita to pay £500 to a disgruntled scheme member as its communications “fell below the standards of good administration”, though the member’s substantive complaint was not upheld.
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NewsUnite calls for pension protection in Bournemouth Transport deal
On the go: The trade union Unite has called on the prospective new owners of Bournemouth Transport to commit to protecting jobs and pensions.
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NewsNHS pension payments delayed as retirements surge 50%
More than a thousand NHS pensioners have seen their pension payments delayed as the NHS Business Services Authority, which administers NHS pensions, struggles to cope with a spike in retirements and resignations.