All Administration articles – Page 3
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OpinionHow pension schemes can overcome their diverse communications challenges
How to turn consumers’ fear, detachment and complacency into action
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NewsPensions admin under the regulatory spotlight
The Pensions Regulator may soon turn its focus to administrators
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OpinionThe opportunities of identity management
Pension Tracing Day this month is the right time to look again at identity management, writes Zoe Horsfield.
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NewsTPR: Why pension administrators are in the regulator’s sight
Policy initiatives including pensions dashboards and value for money, as well as challenges including Covid and cyber leaks, have prompted The Pensions Regulator to change its approach to the regulation of administrators.
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NewsPASA releases new guidance on DB data accuracy
The Pensions Administration Standards Association (PASA) has today (14 August 2023) launched new guidance on data accuracy for defined benefit (DB) schemes.
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OpinionSmall schemes face big decisions amid growing cost pressures
Broadstone actuarial director Andy Thomson looks at the challenges facing trustees of small defined benefit schemes amid shifting regulation and a turbulent macroeconomic environment.
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NewsPensions admin: No longer the Cinderella function
Pensions administration is often considered a sleepy backwater for technical pensions nerds, but its time has come, and 2023 is going to be the year of the administrator.
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OpinionAdapting solutions to member needs in today’s world
Railpen chief officer for benefits Paul Sturgess explains how member communication has evolved and how education, collaboration and technology are now integral parts of pensions admin.
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NewsPHSO finds ‘maladministration’ in DWP’s complaint handling
On the go: The Parliamentary and Health Service Ombudsman has found evidence of “maladministration” in the Department for Work and Pensions’ communication about changes in women’s state pension and in its complaints handling.
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NewsDWP details conditions for schemes to defer dashboards deadline
Pension funds will only be allowed to defer their dashboards staging deadline if they are transferring data to a new administrator or are in the process of retendering their scheme administration, new guidance has revealed.
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OpinionHow to apply for dashboards staging deadline deferral
Sackers associate director Oliver Topping details six tips for schemes considering a pension dashboards staging deadline deferral.
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NewsDWP concedes to industry demands on dashboards lead time
The Department for Work and Pensions has recognised its proposed 90 days pensions dashboards lead time “creates challenges” for schemes and administrators, and will now give providers a six-month notice before the project goes live.
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News18,000 teachers subject to ‘challenging’ McCloud choice
Some 18,000 teachers have been made retrospectively eligible for Local Government Pension Scheme benefits by the implementation of the McCloud remedy, presenting an “administratively challenging” task for both the Teachers’ Pension Scheme and LGPS-administering authorities, according to the Local Government Pensions Committee.
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NewsAdviser finds errors in nearly 20% of NHS pension records
An NHS pensions expert has identified mistakes in almost one in five pension records, having spotted misallocated arrears that artificially inflated a member’s pension growth, which would have otherwise triggered a £15,000 annual allowance charge.
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OpinionDigital pensions? If you build it, they will come
Mantle head of proposition Graeme Riddoch explains why schemes should be looking to develop pension app solutions for their members, as it boosts engagement and reduces admin costs.
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NewsOmbudsman hits Teachers’ Pensions with maladministration fine
The Pensions Ombudsman has fined Teachers’ Pensions £500 for maladministration after it failed to adequately inform a member about the rules around breaks in pensionable service, but dismissed the member’s argument that the fine should be increased to the minimum required in cases of employment discrimination.
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NewsPASA guidance tackles ‘concerns’ over administration transfers
On the go: The Pensions Administration Standards Association has released guidance to tackle “increasing” concerns about the transfer of administration services, citing delays, unreasonable charges and deteriorating performance during the notice period.
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NewsLGA calls for mandatory national insurance data in dashboards
The Local Government Association has argued that making national insurance numbers optional data will lead to a “poor experience” for pensions dashboards users, and has called for the government to make it a mandatory feature.
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OpinionTrustees should pay attention to TPR’s corporate plan
Independent Trustee Services associate director Jennifer Adams details the regulator’s priorities set out in its corporate plan and how trustees should use this to guide their work in the coming months.
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NewsScheme administrators concerned about dashboard data security
On the go: Data security on the pensions dashboards is the primary concern among pension scheme administrators, according to a survey from financial solutions company Bravura.