All member engagement articles – Page 18
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NewsTfL adds online self-service in admin refresh
The Transport for London pension fund is introducing a new administration system that will give members a self-service option, something experts say can help reduce costs in the long term.
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News
Ideas from overseas can up engagement, report finds
The Pensions Policy Institute has published a report looking at consumer engagement with pensions and financial products across the world, highlighting numerous lessons the UK can learn from overseas.
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Opinion
DC Debate Q2 (part 2): The limits of DC
In the second DC Debate of 2017, seven defined contribution specialists discuss why schemes will look for more delegation, whether member engagement can be counterproductive, and if auto-enrolment should be extended.
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News
Millennials' lack of financial confidence could threaten AE
Government, employers and pension schemes must lead a collaborative drive towards better financial education and diversity, experts urged, in response to a study of millennials’ financial habits.
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NewsMPs call for government to put brakes on 'free riding' gig economy firms
The Work and Pensions Committee has called for employee and self-employed national insurance contributions to be equalised, arguing that following the introduction of the new state pension, the self-employed contribute far less.
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News
Annuity purchasers regret decision as confusion 'remains rife'
Despite widespread confusion, most defined contribution savers are happy with the retirement choices they have made in light of the introduction of freedom and choice, with the exception of those who have purchased an annuity, a survey has found.
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News
Freedom and choice: Engagement improved but confusion remains
Two years have passed since the government introduced the pension freedoms, and although the flexibilities have improved engagement to some extent, the increased complexity has also led to confusion.
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News
Dashboard prototype launch prompts next steps
Plans to deliver a pensions dashboard prototype by March 2017 have been completed, despite the complex nature of technology infrastructure involved. But while experts think the progress is encouraging, they say more needs to be done to maintain this momentum.
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Opinion
What have we learnt from auto-enrolment so far?
Auto-enrolment means more people save but at low levels, making engagement and communication vital, argues Legal & General Investment Management’s Emma Douglas.
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News
Face-to-face comms can sweeten 'unpalatable' news
With the world of pensions constantly changing, employers and trustees are investing more time, effort and resources into liaising with members, but face-to-face communication has been deemed particularly effective when it comes to bad news.
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News
CPS 'auto-protection' call reignites freedoms debate
Thinktank the Centre for Policy Studies has highlighted the need to shield savers from financial risks in later life through the idea of “auto-protection”, with the introduction of auto-drawdown, followed by auto-annuitisation at age 80.
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News
Pensions fail to convince savers but attitudes are expected to change
Fewer than half of people view workplace pensions as the most secure form of retirement savings, but experts have said attitudes towards saving for the future could change, driven by the current housing shortage, auto-enrolment developments and the demise of defined benefit pension funds.
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News
AE review: Tension between engagement and inertia comes to the fore
PLSA Investment Conference 2017: With the Department for Work and Pensions’ review of auto-enrolment underway, advisory groups are seeking views on engagement, contributions and coverage, but questions remain over the necessity of engagement and the pensions reality in other countries.
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News
Savers prepared to look past charges for returns
Good returns are the primary concern for pension scheme members when assessing value for money, according to research conducted by 11 independent governance committees, with charges sitting outside the top 10 of saver concerns.
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News
Treasury triples advice allowance but limits withdrawals
The Treasury has tripled the pensions advice allowance to £1,500, allowing people to take part of their defined contribution pots early to put towards retirement advice, but some experts say limiting withdrawals to £500 per tax year is still too restrictive.
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Opinion
What's the outlook for DC in 2017?
Defined contribution adequacy and stagnant investments were key concerns for trustees in 2016, so what do experts think the new year has in store for DC?
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FeaturesShell scraps pensioner liaison reps after e-comms push
Shell is removing its network of pensioner liaison representatives with a view to changing to a more cost-effective approach to supporting retired members of the Shell Contributory Pension Fund.
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News
Ownership or nudge? How to make auto-escalation work
The pensions industry and government must instil a sense of “personal ownership” over pensions in currently underprepared members if auto-enrolment is to achieve its aims, pensions minister Richard Harrington has said.
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OpinionHow you can encourage employees to save more
Communications consultancy AHC’s Karen Bolan explains what steps employers can take to make employees save more for retirement.
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News
'Unconflicted' MNTs have a place on trustee boards, experts say
Communicating complicated legislative changes, focusing on defined contribution governance and protecting members’ benefits are just a few of the challenges faced by trustee boards.