All member engagement articles – Page 13
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Opinion
Schemes must prepare for a tsunami of admin requests
As a result of the Covid-19 crisis, a tsunami of redundancy, early retirement and divorce requests is facing trustees and administrators, who need to work together to manage additional workloads, points out Cosan’s Consulting Mark Webster.
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News
Industry leaders’ plea to ministers over FCA advice trap
Leaders of pensions industry representative groups have written a joint complaint to government ministers over new guidance from the Financial Conduct Authority, which they warn could see helpful trustees deemed to be giving regulated financial advice.
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News
PASA issues updated Covid-19 guidance
On the go: The Pensions Administration Standards Association has issued updated guidance designed to help administrators navigate the gradual end of lockdown.
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News
Financial illiteracy and poor support plague concerned savers
Apathy from pension providers and regulators is allowing millions of savers to sleepwalk into retirement traps, according to the findings of a series of reports into poor levels of financial education and literacy.
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News
Nissan workers protest against DB scheme closure
On the go: Workers at Nissan’s Sunderland plant will stage a socially distanced protest on Saturday against the carmaker’s proposal to close its defined benefit scheme.
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Opinion
Industry must not be defeatist on dashboards
Paul McGlone’s last op-ed as president of the Society of Pension Professionals sees him make an impassioned plea not to abandon hope and impetus behind the dashboards project, a once-in-a-lifetime opportunity to solve the industry’s engagement problem.
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News
PPF beats 2022 target for online transactions
The Pension Protection Fund has shifted the majority of its member transactions occurring online, beating its target set for 2022, as the lifeboat adapts its services to cater for a large influx of members.
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News
News UK partners with Scottish Widows on pension app testing
Newspaper publisher News UK is collaborating with Scottish Widows on the testing of a new member app, as the pensions industry counts the cost of its failed attempts to boost engagement.
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News
Post Office workers set to receive scheme surplus spoils
Members of the Post Office section of the Royal Mail Pension Plan may be in line to receive a windfall, with the trustee considering how to share a £28m surplus as the scheme moves to partial buyout.
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News
Third of schemes facilitating financial advice to members
On the go: One-third (34 per cent) of defined benefit scheme trustees are facilitating financial advice for their members as they approach retirement, new research found.
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News
Royal London issues guidance for trustees when appointing IFAs
On the go: There is no right answer to whether trustees should be appointing financial advisers to help members make retirement decisions. However, doing nothing is not a risk-free option, a new policy paper from Royal London and Eversheds Sutherland has stated.
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Opinion
Why face-to-face member engagement outdoes digital… for now
The London Pension Fund Authority’s Robert Branagh explains why meeting members in person can quell scam fears and inform strategy on environmental, social and governance issues.
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News
Minister presses ahead on simpler statements
On the go: The Department for Work and Pensions is consulting on measures to hasten the adoption of two-page simplified pension statements, in response to sluggish uptake from the industry.
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Features
Trustees insulated from Rothesay-Pru back-book fallout
While a court’s decision to block a £12bn annuity back-book deal between Prudential and Rothesay Life has profound implications for the insurance industry, experts say defined benefit trustees should be safe as long as they do their homework on bulk annuity providers.
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Features
How can UK climb up global pension rankings?
Data Crunch: The UK is now the fourteenth-best pension system in the world scoring a C+, according to the 2019 Melbourne Mercer Global Pension Index, but low adequacy and sustainability scores suggest there is still a long way to go to improve retirement outcomes for members.
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Features
Catherine Howarth: ESG statements are just the start
Pension schemes are engaging with issues such as climate change more than ever before, but there is still a lot of work to do before the industry starts seeing real implementation and delivery, says ShareAction’s chief executive, Catherine Howarth.
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Features
Experian staff up contributions following education programme
Credit score provider Experian has rolled out a pensions education programme for its staff, leading to 29 per cent of employees increasing pension contributions and 70 per cent asking for further guidance.
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News
Schemes missing £1.2bn ESG-led member engagement opportunity
Communicating the good that trustees’ investment decisions do in the world could motivate younger workers to increase their pension contributions by £1.2bn a year, new research has found.
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News
Nest improves member options for passing on pension pots
On the go: Master trust Nest has introduced a death benefit option to give members greater choice about how their pension pots are passed on after death.
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News
Pension funds totalling £367bn demand climate action
On the go: Some of the UK’s largest pension funds, representing 4m members, are demanding asset managers take immediate action on climate change.