All member engagement articles – Page 16
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FeaturesJLT switch to TDF default sees boost in engagement
An overhaul of the default arrangement in the Jardine Lloyd Thompson Pension Scheme’s defined contribution section, switching from a lifestyle arrangement to target date funds, has brought its more engaged members back from their self-select funds.
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News
Trustees and employers must focus on financial wellbeing, experts say
Poor financial wellbeing is costing UK businesses £1.6bn each year, recent research has shown, as experts call on companies and trustees to do more to support employees.
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NewsThree big ideas for better member engagement
For all the successes of behavioural finance and auto-enrolment, the weight of retirement decisions on savers means member engagement is still important. Three experts pitch their ideas to improve scheme communications.
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News
How open banking can help pensions
The pensions industry is on the cusp of its own 'open banking'-style revolution in the way that consumers interact with their finances and manage their pensions, according to experts.
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PodcastsPodcast: DC default design - Make sure you understand your members
Podcast: Last month, Pensions Expert reported that trustees of the Lloyds Bank Pension Scheme No.1 had overhauled the default offering for their DC members. In this episode, Lydia Fearn, head of DC and financial well-being at consultancy Redington, and Maria Nazarova-Doyle, senior investment consultant and head of DC investment consulting at JLT Employee Benefits, discuss the most important factors for trustees to consider when designing or reviewing their default investment strategy.
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FeaturesHow can we restore trust in pensions?
Analysis: Savers have long remained detached and bemused by their pension arrangements. Indeed, the success of auto-enrolment has partly depended upon consumer inertia.
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OpinionHow to tailor comms to changing work patterns
Tailored communications and a campaign approach can make all the difference when trying to engage scheme members, says AHC’s Karen Partridge.
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FeaturesShould schemes use social media to engage with members?
Any other business: On July 26, members of the Teachers’ Pensions Scheme were informed via Facebook that their service was experiencing disruption. Later that day, they were told that access had been restored. Some members disagreed.
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OpinionSelect committee’s new inquiry misses the point
From the blog: It is bizarre that the Work and Pensions Committee is questioning whether people understand the cost and value for money of their pension products when the Financial Conduct Authority has only just published research that answers their question.
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News
SES Water cites Ofwat price review in proposed scheme closure
SES Water, formerly known as Sutton and East Surrey Water, has opened a consultation with members on the closure of its defined benefit section to future accrual, citing efficiencies demanded by water regulator Ofwat.
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News
Improved engagement more urgent than product innovation, says PPI
Savers can achieve positive outcomes with the range of products already available to them, according to a Pensions Policy Institute report emphasising the importance of engagement in helping people make more informed decisions.
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OpinionBoost innovation and understanding
There needs to be a shift in public policy to create a savings culture and boost understanding, argues Lesley Carline, vice-president of the Pensions Management Institute.
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News
PLSA pushes for retirement income targets and AE increases
The Pensions and Lifetime Savings Association has set out its final recommendations from its ‘Hitting the Target’ consultation, calling for an increase in minimum auto-enrolment contributions to 12 per cent, and the introduction of retirement income targets.
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News
Industry calls for regulatory speed and stronger approach to scams
The pensions industry has voiced concerns over regulatory weaknesses and a lack of urgency when tackling scams and regulating defined benefit to defined contribution transfers.
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News
Seeking members' ethical views could muddy DB waters, experts say
The Environmental Audit Committee has proposeda requirement for schemes to actively seek the views of their members when producing their statement of investment principles, a move experts say could complicate matters for defined benefit trustees.
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OpinionPeople trust people, not institutions
From the blog: Whether a pension fund is facing closure, or just suspending its website while investment options change, there are many reasons why a scheme might have to communicate tricky or delicate subjects.
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NewsEasyJet pilots engagement strategy for DC members
Airline EasyJet has adapted its pension communication approach to cater to the working patterns of pilot and cabin crew employees, by making information clear and easily accessible for members on the move.
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OpinionHow would extending the remit of IGCs to cover SRI boost outcomes?
First Actuarial’s Henry Tapper argues that a responsible approach to investment, turning saving into delayed spending, might help savers engage with their pension.
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NewsIHG ups contributions ahead of 2019 deadline
Intercontinental Hotels Group has increased its default pension contributions to 2019 minimum levels a year early, after a multi-pronged member communications exercise last year sought to persuade employees to increase saving levels voluntarily.
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News
Savers misjudge lifespans, as experts call for comms overhaul
Savers are underestimating their life expectancy, with ‘survival pessimism’ potentially driving the unpopularity of annuities, according to a new report.