All member engagement articles – Page 22
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News
DC admin to form heart of engagement efforts, experts say
Leadership of DC summit: Personalised communication and raising engagement levels over time will be a critical part of successful scheme administration in the new defined contribution environment, industry experts have said.
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Features
Keeping track of value in DC
VFM and GMO are the key drivers for defined contribution pensions in 2015. But what do these handy acronyms actually mean and how are they being measured?
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Opinion
How do you run a trustee election?
Following a largely unexpected result last week, the United Kingdom has a team in place to try and steer the country towards greater prosperity, opportunity and fairness (we hope).
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NewsManx Telecom calls time on DB, offers suite of DC options
Communication company Manx Telecom eased the closure of its defined benefit scheme last year by providing members with a range of alternative defined contribution options, alongside a new sharesave scheme.
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News
Cashed-out pots could hit future means-tested benefit claims, lawyers warn
Lawyers have called on providers to ensure members are fully aware of how accessing their pension pots could affect future benefit claims, as schemes grapple with their ‘second line of defence’ obligations.
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News
Just months left to tackle contracting-out costs, consultants say
Consultants have urged defined benefit scheme trustees and sponsors to take action as the one-year countdown to the end of contracting-out approaches.
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Opinion
How your scheme can make the most of big data
Any other business: Last week's piece explored how schemes can tighten their data compliance processes. But how can trustees take data one step further to improve how the scheme is run?
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NewsSSE doubles DC contributions in bid to close adequacy gap
Energy company SSE doubled contribution rates in its auto-enrolment default after carrying out a survey of members, as wider concerns mount over continuing low contribution levels.
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News
Make it personal: Qantas's key to engagement success
NAPF Investment Conference 2015: Personalising communication is critical to achieving meaningful member engagement, said the chief of Australian super Qantas, after it gained a one in four response from an innovative campaign.
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News
FCA chief: everybody has a role to play in achieving good outcomes
NAPF Investment Conference 2015: The chief executive of the Financial Conduct Authority has warned about the importance of delivering the pensions reforms to overcome “one of the defining challenges of our age”.
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Opinion
Where employers can help fill the guidance gap
The Budget announced exciting and attractive individual choice at retirement, but greater flexibility demands better information and understanding to help make the most appropriate decisions.
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Opinion
Five steps for building a reform engagement strategy
AHC’s Karen Partridge explains how schemes can construct an effective – and lasting – reform communications strategy.
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Features
‘State your complaint’. Dealing with unhappy scheme members
Any other business: Fancy a date with the pensions ombudsman? Thought not. Industry experts argue that a solid complaints procedure can save schemes time and money in the long term.
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News
Pension tools not up to scratch for post-April flexibilities, say experts
Communication experts have called for schemes to avoid jargon and break down complexity in online illustration tools, as research reveals wide variation across offerings and patchy understanding of reforms.
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Features
Does your pension scheme work for younger savers?
Young people’s participation in pension schemes is on the up, thanks largely to auto-enrolment, challenging their managers to plug into the needs of their changing membership profiles.
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News
NHS scheme sees positive response for overhauled comms
The NHS Pension Scheme has sought to turn around criticism from employers on its communications approach, with the launch of online statements for employees detailing their various entitlements.
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Opinion
What Malcolm in the Middle says about our retirement prospects
We've been talking about it for nigh on a year now, but a report released by the National Association of Pension Funds today paints a detailed portrait of the decision-making paralysis facing many in the 50-70 age group at retirement.
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Features
Can a scheme rebrand reignite member engagement?
Any other business: The ongoing pension reforms inevitably have pushed schemes to reevaluate how they engage with members and update their communication materials.
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News
Guidance questions leave employers wavering on workplace education
Industry experts have reported employer doubts over the effectiveness of the guidance guarantee, but have also predicted the service could act as a catalyst to review their financial education programmes.
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Opinion
Tax allowance boost could buffer SMEs against rising AE costs
The Association of Consulting Actuaries has called for action to help alleviate the financial pressure on small companies resulting from the statutory increases in auto-enrolment contributions.