All Communications articles – Page 16
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News
DC admin to form heart of engagement efforts, experts say
Leadership of DC summit: Personalised communication and raising engagement levels over time will be a critical part of successful scheme administration in the new defined contribution environment, industry experts have said.
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News
Cranking up the gears on DC contributions
Any other business: Jeremy Clarkson and Co’s acrimonious departure from the BBC has left a gaping hole in Top Gear’s line-up, with the loss of the iconic trio leaving the much-celebrated show running on fumes.
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NewsManx Telecom calls time on DB, offers suite of DC options
Communication company Manx Telecom eased the closure of its defined benefit scheme last year by providing members with a range of alternative defined contribution options, alongside a new sharesave scheme.
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Opinion
Two workplace guidance steps to avoid member confusion
Mercer’s Mark Rowlands believes pension scheme members need more than a little advice to help them make the right decisions when nearing retirement.
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News
Just months left to tackle contracting-out costs, consultants say
Consultants have urged defined benefit scheme trustees and sponsors to take action as the one-year countdown to the end of contracting-out approaches.
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NewsSSE doubles DC contributions in bid to close adequacy gap
Energy company SSE doubled contribution rates in its auto-enrolment default after carrying out a survey of members, as wider concerns mount over continuing low contribution levels.
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Opinion
DC derisking needs a more personalised approach
The news that 20 Aon Hewitt defined contribution schemes have left members exposed to investment risk due to a lifestyling failure is clearly the result of an unfortunate blunder, writes Andrew Pennie of Intelligent Pensions.
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News
Make it personal: Qantas's key to engagement success
NAPF Investment Conference 2015: Personalising communication is critical to achieving meaningful member engagement, said the chief of Australian super Qantas, after it gained a one in four response from an innovative campaign.
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Opinion
Five steps for building a reform engagement strategy
AHC’s Karen Partridge explains how schemes can construct an effective – and lasting – reform communications strategy.
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News
Pension tools not up to scratch for post-April flexibilities, say experts
Communication experts have called for schemes to avoid jargon and break down complexity in online illustration tools, as research reveals wide variation across offerings and patchy understanding of reforms.
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Features
Does your pension scheme work for younger savers?
Young people’s participation in pension schemes is on the up, thanks largely to auto-enrolment, challenging their managers to plug into the needs of their changing membership profiles.
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News
Civil Service scheme looks to widen comms after payment delays
The Civil Service Pension Scheme plans to turn to Instagram and mobile technology to communicate with members as it recovers from the fallout of its administration transfer in September.
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News
NHS scheme sees positive response for overhauled comms
The NHS Pension Scheme has sought to turn around criticism from employers on its communications approach, with the launch of online statements for employees detailing their various entitlements.
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OpinionEditorial: Everything can be improved
This week we lead with two stories on communication, and how to learn when things don’t go so well.
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Opinion
Communicating difficult benefit changes: a scheme guide
Is there a good way to give bad news? Close Brothers’ Jeanette Makings details some best-practice approaches when delivering potentially tough messages to scheme members.
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Opinion
Regulator: Scammers continue to evolve, we will too
Talking Head: The Pensions Regulator’s Andrew Warwick-Thompson demonstrates how its Scorpion campaign is remaining nimble to tackle the evolving nature of pension scams.
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News
Airport operator to offer flexible drawdown from April
Manchester Airports Group will offer its 2,500 defined contribution scheme members flexible drawdown by the time April's pension freedoms kick in, allowing them to access their savings without having to leave the scheme.
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Features
Can a scheme rebrand reignite member engagement?
Any other business: The ongoing pension reforms inevitably have pushed schemes to reevaluate how they engage with members and update their communication materials.
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News
Guidance questions leave employers wavering on workplace education
Industry experts have reported employer doubts over the effectiveness of the guidance guarantee, but have also predicted the service could act as a catalyst to review their financial education programmes.
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News
West Midlands plans online growth after web traffic more than doubles
West Midlands Pension Fund plans to develop its online member portal after further growth in traffic and member engagement, as digital communication becomes a mainstay of the sector.