All Communications articles – Page 20
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News
Members need push to use scheme calculators
The use of pension charges calculators to inform members has become the norm for pension funds, industry experts say, but member engagement is still low.
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News
Total reward model complementary to AE
Pensions experts have highlighted the effectiveness of a total reward model in giving employees a positive attitude towards pensions under auto-enrolment, revealed a report released today.
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Features
Essex reduces auto-enrolment costs with transitional delay
Essex County Council opted for a transitional delay to spread costs and reduce work ahead of its employers’ staging date, as a substantial proportion of workers were not scheme members.
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News
Derbyshire reduces auto-enrolment comms burden
Derbyshire County Council has taken steps to reduce its auto-enrolment communication costs, from record-cleansing to communicating through employers, as local authority schemes look to manage the cost of the reform.
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Opinion
Using the three secrets of successful comms
Fidelity’s Rob Fisher explains the three steps for bolder pensions communication that can be learned from behavioural psychology, in the latest edition of Technical view.
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FeaturesReckitt Benckiser reforms comms to engage youth
The household and health products company’s scheme has made a series of changes to its communications as part of a drive to encourage younger and lower-paid members to put away more for their retirement.
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FeaturesRailpen warns members of early-release scams
The £20bn scheme has warned its members about potentially illegal early-release offers in order to manage the risk of fraud and tax costs to their retirement savings.
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Features
SYPA engages members with meeting webcasts
South Yorkshire Pensions Authority (SYPA) has begun using social media and webcasts to improve engagement with its members and employers.
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Features
How to avoid member complaints over RPI-CPI switch
TLT head of pensions Sasha Butterworth assesses how schemes can ensure a smooth transition from RPI to CPI.
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Features
Cheshire looks for cost saving with email alerts
The £2.9bn local authority scheme will make more use of email alerts to control costs as it communicates public sector pension and auto-enrolment reforms to members and employers
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FeaturesNationwide uses flexible retirement to engage staff
The UK’s biggest building society has benefited from letting staff draw their pension while continuing to work, since the abolition last year of the default retirement age (DRA).
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Features
How West Midlands reveals AVC exit charges to members
West Midlands Pension Fund is one of a number of schemes that have taken steps to communicate early-exit additional voluntary contribution charges, to avoid a backlash from members.
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Features
Why 83% of Arup members make max contributions
Since setting up a contract-based DC scheme last year, Arup has seen 83% of its members make maximum contributions. Owen Walker discovershow.
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Features
MNOPF weighs up DC section to manage s75 risk
The navy officers' fund is considering launching a DC section to help its employers avoid triggering section 75 debts.
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FeaturesWarburtons drives huge rise in member engagement
Warburtons' pension scheme has increased the amount of defined contribution members taking investment decisions from 2 per cent to 41 per cent following an intensive, country-wide communication campaign.
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Features
Jamaican case firms up record-keeping requirements
Schemes concerned by a Jamaican case heard in the UK that makes it harder to reclaim money paid by mistake should review their delegated administration responsibilities to avoid legal costs.
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Features
Saul avoids member backlash in switch to Care
The Superannuation Arrangements of the University of London used negotiations to avoid a hostile response from members, when it changed its benefits structure earlier this month.
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Features
DC schemes harness apathy to drive up contributions
Defined contribution (DC) schemes are increasing members' retirement savings by using a combination of apathy and education to ensure high levels of contributions.
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FeaturesPPF trims comms as numbers near 500,000
The pensions lifeboat has streamlined its communication materials to improve its performance as it prepares to take over customer service for its growing membership.
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FeaturesTesco: Control the cost of losing contracting out
The government is plotting a statutory override to help schemes remove contracting-out rules. Tesco's group pensions director tells Ian Smith how to control the cost of the changes.