All Communications articles – Page 11
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Features
Does a good pension scheme improve recruitment and retention?
Analysis: Businesses believe that pension provision is having a positive impact on recruitment and employee retention, according to a recent study, but opinions are divided on whether retirement savings are seen as more than just a nice-to-have.
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Opinion
Governance and investment: What are the duties of employers and providers?
Andy Cheseldine from Capital Cranfield, Nasir Rafiq from Islamic Relief Worldwide, Ami Bartrip from the Financial Times, Caroline Roberts from VisitBritain, Mark Rowlands from Nest, Jason Green from the Finance & Technology Research Centre and Rosemary Lemon from Hays consider the responsibilities of employers and providers in relation to scheme management and default investment.
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NewsReuters steps up member comms during sponsor M&A
Trustees of the defined benefit schemes of Thomson Reuters have been updating members about the agreed sale of part of the business, as experts stress the fine line between saying too much or too little about a deal.
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NewsVirgin Money introduces financial wellbeing portal for employees
Virgin Money has introduced a financial wellbeing portal to help employees think differently about their relationship with their own money, including retirement savings.
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FeaturesBMA rebukes NHSE and Capita over admin ‘fiasco’
The British Medical Association – the trade union and professional association for doctors and medical students – has been lobbying for improvements to the administration of the NHS Pension Scheme after member complaints and a motion by GPs last year to address issues with third-party administrator Capita.
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OpinionWe can do better on financial education
Financial education, at least as it is currently provided by the pensions industry, is unlikely to achieve dramatically improved outcomes – but a better understanding of human behaviour might, argues Danii Pout of Like Minds.
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Opinion
Breaking the habit: Can life events make people more engaged with pensions?
Would you be interested in reading about your pension if you had just started a new job? What if you had just got married – or divorced?
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OpinionKeep things simple when communicating costs and charges
AHC’s Karen Partridge discusses how trustees can communicate costs and charges to members.
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OpinionTrustees must adopt more transparent practices
Increasing scrutiny of trustee decision-making means they will have to develop more proactive processes for communicating the level of security afforded to members by their scheme, according to the Pensions Management Institute’s Robert Branagh.
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Features
Pearson scheme upgrades comms to boost engagement
The Pearson Pension Plan has revamped its member communications and engagement strategy, using the experience to apply a similar approach to the scheme’s member-nominated trustee appointment process.
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OpinionWhere is the pensions ice bucket challenge?
An increase in auto-enrolment contribution rates needs to be accompanied and aided by renewed efforts at member engagement using viral media tactics, says Aon Employee Benefits’ Debbie Falvey.
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FeaturesForces win back payout for family bereavement
The Ministry of Defence has agreed to introduce the Short-Term Family Pension to the Armed Forces Pension Scheme 2015. The provision, which is in place for members of the 1975 scheme, was not carried over to the new 2015 scheme.
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OpinionOvercoming behavioural biases in retirement saving
Applying behavioural interventions in a simple and personalised manner could generate more optimal savings decisions, says Columbia Threadneedle’s Chris Wagstaff.
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News
DC schemes to give members cost information online only
Defined contribution schemes should disclose costs and charges to members by signposting a link in their annual benefit statement, the Department for Work and Pensions has proposed, as the industry agrees communications need to be kept simple.
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News
Industry push to increase pensions engagement
With Pension Awareness Day fast approaching, experts explain how employers and a positive approach to retirement saving and communications can help.
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OpinionWhat we can learn from DC in the US
How are US benefit providers boosting member engagement? Mark Sullivan at Fidelity Investments Benefits Consulting explains how the UK can learn from communications and data techniques used across the pond.
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OpinionThe limitations of financial advice
Quantum Advisory’s Phil Farrell argues that apathetic members are unlikely to reach the retirement they desire, even with the help of regulated financial advice.
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OpinionPractical steps for improving DC savings
LGIM’s Emma Douglas says clear member communication and helpful product design must be central to the industry’s efforts to help the DC generation tackle the savings challenge ahead of them.
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OpinionWe need action on cold-calling now
From the blog: We live in an age in which the internet finds something to promote or celebrate every day, week or month, from cupcakes to allotments. Believe it or not, there is even a world egg day.
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News
Locum GPs call for pensions admin overhaul
Locum GPs are calling for an overhaul of their pensions administration as sporadic correspondence and scant communication cause confusion.