All Administration articles
-
NewsTrade groups support ‘minimum standards’ for administrators
The administration standards body supports proposals to subject providers to minimum standards across risk management, continuity planning, and other areas.
-
OpinionTrusteeship and administration: Preparing for a consolidated future
David Fairs, a former TPR executive and now chair of the Pensions Administration Standards Association (PASA), looks into what the rapidly evolving pension landscape means for administration providers.
-
OpinionPMI: Investing in admin skills to protect savers as outsourcing increases
Varsha Gicas, chief customer officer at the Pensions Management Institute (PMI), reflects on her recent visit to India and explains why investing in global professionals is essential to raising standards across the industry.
-
OpinionPASA: Why small schemes face a different dashboard connection challenge
With the final few staging deadlines approaching, dashboard connections are top of the agenda for many small schemes. As PASA’s Maurice Titley explains, these will face some tricky challenges that larger schemes may not have had to navigate.
-
NewsCabinet Office to provide hardship loans to Civil Service pensioners, union says [updated]
The Cabinet Office plans to support some Civil Service pensioners as administration provider Capita struggles to cope with a backlog of tens of thousands of cases.
-
NewsPension schemes seek to address data ‘debt’ issues with digital tools
Nearly 30 UK pension schemes have significantly improved the accuracy of their member data after adopting digital data enrichment technology over the past year, according to Heka Global.
-
NewsPMI seeks to upskill offshore pension administration provision
The PMI’s chief customer officer is to visit India to meet with staff from administration providers as part of a plan to “raise professional standards across the UK pensions ecosystem”.
-
NewsTrafalgar House upgrades digital member communications through Smart partnership
The upgrade will initially focus on retirement communications, before being rolled out across a wider set of member communications, the administrator has announced.
-
NewsAI adoption ‘could transform member engagement’, experts say
The impact of artificial intelligence on pensions is both “exciting and intimidating” from a trustee perspective, according to Helen Dean, chair of the Standard Life Mastertrust.
-
NewsAdmin ‘fundamental’ to pension outcomes as TPR refreshes guidance
The regulator has issued updated guidance for trustees regarding the oversight of administrators, explaining that the function has “never been more important”.
-
NewsPMI launches partnership initiative to boost training and development
Three administration providers have signed up as founding members of the PMI’s Development Partnerships programme, after a regulatory report flagged recruitment and retention issues in the sector.
-
OpinionWhy pensions administration is having a ‘Cinderella moment’
David Fairs, chair of the Pensions Administration Standards Association, explains why attitudes are changing towards admin and calls for trustees to shift focus from cost to service quality.
-
People NewsTPR hires for crucial admin and dashboards role
Taylor Brightwell-Smith joined the regulator this week from the Government Actuary’s Department to oversee TPR’s work on administration, pensions dashboards, and cybersecurity.
-
NewsAptia seeks to expand service offering with Atkin Pensions acquisition
Administration provider Aptia has also hired Stuart Heatley from Capita to lead a new unit that will provide bundled consultancy and actuarial services.
-
NewsBT Pension Scheme connects to dashboard system as PDP hails 75% coverage
The UK’s biggest corporate defined benefit pension scheme has connected its 250,000 members to the pensions dashboards ecosystem, with just under a year to go until the government’s statutory connection deadline.
-
NewsMyCSP staff union announces three more weeks of strike action
The Public and Commercial Services union plans a further escalation in its dispute with MyCSP, the outgoing administrator of the Civil Service Pension Scheme, with members preparing to strike from 7 to 28 November.
-
OpinionIrritation or anxiety? The financial impact of member data errors
A recent Court of Appeal decision has given misdirected post a far louder echo, and it’s one that trustees and administrators can’t afford to ignore, say Eversheds Sutherland’s Jeremy Goodwin and Richard Bacon.
-
NewsAddressing legacy data issues ‘has power to transform the pensions industry’
Pensions UK Annual Conference: Data quality was once seen as an administrative afterthought but is now a strategic priority fundamental to every aspect of scheme management, delegates heard.
-
NewsCapita fined £14m over data breach that affected schemes including USS
Capita was hit by a cyberattack in 2023 that saw the personal data of approximately 6.6 million people stolen, including pension records and other financial data. This included around 470,000 USS members.
-
NewsDon’t delay dashboard connection, regulator urges DB schemes
Schemes that fail to connect to the pensions dashboard system by 31 October next year could face regulatory action, the Pensions Regulator has warned.