All communication articles – Page 15
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OpinionSegmenting the membership – why it's done and how it works
Segmentation is a clearly identifiable trend in communications today. This is unsurprising, because information that is segmented talks directly to an individual’s situation and is a powerful way of engaging the user.
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NewsWarburtons spells out the ABC of pension freedoms
There has been a spike of interest in pensions since new freedoms were introduced six months ago, but some corners of the industry are struggling to communicate the choices available.
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News
Fifth of schemes have not updated DB transfer communications
Close to a fifth of defined benefit schemes have made no changes to the way they inform members of their ability to transfer out of the scheme since the freedom and choice reforms.
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News
Whitbread: Learn from AE to save freedom and choice
NAPF 2015: The pensions industry must focus on simplification and consumer focus to ensure the success of freedom and choice, according to the chief executive of Costa Coffee owner Whitbread.
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News
VWV boosts membership 13% through DC and savings platform
Law firm Veale Wasbrough Vizards increased both staff contributions and active membership of its pension fund after a scheme overhaul allowed members to view their Isas and investments alongside their pensions.
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News
How scrapping short-service refunds affects DC and employer costs
Trustees and sponsors of workplace defined contribution schemes need to review their scheme rules, administrative processes and member communications to reflect the abolition of short-service refunds on October 1.
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NewsThe Pensions Trust reboots website in response to new rules
The Pensions Trust has relaunched its website with more tools and information for members, employers and advisers, as schemes look for ways to engage members amid an increasingly complex pensions landscape.
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Features
The big sell: How to attract new trustees to a scheme
Any Other Business: The role of pension trustee has grown in complexity over recent years and has become too daunting a task for many, but some schemes are finding new ways to lure fresh blood to the role.
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OpinionHow to talk pensions at a BBQ
From the blog: There are not many people who want to talk pensions at a barbecue.
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News
Housing trust ups DC monitoring to squeeze out further value
News analysis: London & Quadrant Housing Trust has commissioned a further review of its defined contribution strategy after an earlier member segmentation exercise led to cost savings and lower risk for members.
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News
Opening the kimono: Should your scheme be sharing its best practices?
Any Other Business: When we started this feature a year ago this week, its aim was to help trustees get to grips with the more oblique aspects of their role – from how to negotiate the best deal for your scheme in a merger, to what happens if you need to fire a fellow trustee.
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Features
Are you managing members' income expectations?
Any Other Business: Pensions got gritty last week. Greek pensioners took to the streets of Athens in protest against the nation's broken pension promises as Tsipras proposed further cuts to retirement income in a last-gasp ultimatum.
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OpinionAddressing diversity in scheme communications
Do you remember the John Lewis Christmas advert? The one with the penguin? Monty?
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News
Environment Agency: Online registrants up, phone enquiries down
Environment Agency Pension Fund has seen a jump in online activity since upgrading its website as part of a wider overhaul of its communications strategy aimed at increasing transparency.
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News
DC admin to form heart of engagement efforts, experts say
Leadership of DC summit: Personalised communication and raising engagement levels over time will be a critical part of successful scheme administration in the new defined contribution environment, industry experts have said.
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News
Cranking up the gears on DC contributions
Any other business: Jeremy Clarkson and Co’s acrimonious departure from the BBC has left a gaping hole in Top Gear’s line-up, with the loss of the iconic trio leaving the much-celebrated show running on fumes.
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NewsManx Telecom calls time on DB, offers suite of DC options
Communication company Manx Telecom eased the closure of its defined benefit scheme last year by providing members with a range of alternative defined contribution options, alongside a new sharesave scheme.
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News
Just months left to tackle contracting-out costs, consultants say
Consultants have urged defined benefit scheme trustees and sponsors to take action as the one-year countdown to the end of contracting-out approaches.
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Opinion
Two workplace guidance steps to avoid member confusion
Consider the enormity of the decisions presented to pension scheme members and the difficult questions being asked.
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NewsSSE doubles DC contributions in bid to close adequacy gap
Energy company SSE doubled contribution rates in its auto-enrolment default after carrying out a survey of members, as wider concerns mount over continuing low contribution levels.