The Pensions Ombudsman is investigating a group of over 150 complaints surrounding transfer values relating to the British Steel Pension Scheme. It will soon carry out another investigation over member complaints about early retirement factors.
The trustee of the BSPS has implemented an accelerated one-stage internal dispute resolution procedure, following a “huge increase” in IDRP complaints being submitted.
Complaints must be raised under the IDRP with the trustee before they are considered by the Ombudsman.
