All communication articles – Page 14
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OpinionThe human psychology behind pension communications
A powerful human motive previously unrecognised by social and behavioural scientists has been identified and modelled by researchers from Carnegie Mellon University and Warwick Business School: the drive to make sense of our world.
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Features
GMP top priority this year but trustees could be missing the bigger picture
Respondents to consultancy Capita’s 'Pension scheme insight report' cited guaranteed minimum pension reconciliation, member communications and derisking as their main concerns for 2016, but experts say there are more acute challenges that schemes fail to address.
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News
How alignment of interests can improve member outcomes
Real change in the investment industry is needed to drive alignment of interests along the value chain, delegates at the CFA Professionalism Conference heard, as panellists criticised the current state of communication between fund managers and asset owners.
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News
ABI launches consultation on jargon-busting to empower members
The Association of British Insurers has this week launched a consultation and draft guide aimed at simplifying the language used to explain freedom and choice to savers.
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News
Three complex investment issues demystified
PLSA Investment Conference 2016: Three pensions professionals were each tasked with explaining a complex investment issue in five minutes, demonstrating how things like good value, credit or Brexit can be explained to members.
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Opinion
The top three pension priorities
From the blog: With the introduction of the pension freedoms in April 2015, employees were given far greater flexibility to draw down their pension pot. But, despite it being nearly a year since the freedoms, many people are still unaware of just how their options have broadened.
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Features
MyCSP issues bring home admin transfer risk lessons
The National Audit Office has called on civil service pension scheme MyCSP and the Cabinet Office to increase employer involvement in a report examining problems with the scheme’s transition to in-house administration.
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FeaturesRoyal Mail runs survey as freedoms heighten need for engagement
The Royal Mail Pension Plan is running an online member survey to judge engagement and levels of understanding among its members as freedom and choice makes member decisions even more important.
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Opinion
Should member communications be tailored to gender?
Women are different. It’s true, I can vouch for that, but do they need separate member communications? The top priority for trustees should be to educate their members on the value of retirement savings.
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OpinionJust say it
Editorial: Last Monday a debate took place in the House of Commons after campaign group Women Against State Pension Inequality had handed over a petition asking for transitional arrangements.
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News
Rise in member contributions at Scottish Power shows impact of online tools
Energy company Scottish Power has seen a tenth of its stakeholder pension plan up their contributions following the introduction of a member portal that models pension outcomes and warns if an individual is likely to miss their target.
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Features
MyCSP fact-find leads to unexpected flurry of member engagement
Civil Service Pension Scheme inadvertently prompted nearly half of its members to explore their pension entitlements after it carried out a survey as part of a wide-ranging engagement project, aimed at ensuring all members are informed about their benefits.
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News
And they all saved happily ever after… Uni preps students on AE
Lincoln University is entering uncharted territory as it launches a series of workshops for its students on all things money, advocating the need for planning and saving.
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FeaturesEntering the matrix: Taking pension tech to the next level
Any other business: Apple’s string of acquisitions over recent months are pushing the boundaries of artificial intelligence in the drive to get closer to consumers – but where does the pensions industry rank in the digital journey?
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NewsA lot to get to grips with: the legal and regulatory outlook for 2016
Legal and regulatory change was abundant last year and 2016 looks like it will continue in the same vein, as both the UK and Europe are churning out legislation and rules affecting occupational pension schemes.
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OpinionHow can you communicate re-enrolment to your members?
With the first schemes starting to re-enrol, Andy Partridge from communications specialist Like Minds looks at the value of convincing your opt-outs that pensions are a good thing.
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OpinionShadow pensions minister: Building awareness v expensive publicity
From the blog: Since I became shadow pensions minister the three major issues on my desk every week are the pension freedoms, auto-enrolment and the new single-tier state pension.
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News
Could regulator findings spell the end of lay trustees?
Schemes with only professional trustees are better run, research from the Pensions Regulator has today suggested, but experts have said schemes should not overlook the value of their non-professional counterparts.
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News
How to engage your scheme with the press (or not)
Any Other Business: The pensions industry is very well served by the trade press and even national papers. But for schemes, talking to the press can be a daunting prospect, so when is best to do it and how can mistakes be avoided in the process?
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OpinionMonstrous waste or gargantuan success?
Editorial: Nothing says workplace pensions like an oversized, multicoloured, Furby-type thing. I am, of course, talking about the mascot featured in the government’s latest advertising campaign on auto-enrolment.