All Capita articles – Page 2
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News
Teachers scheme renews with Capita
On the go: The Department for Education has renewed its contract with outsourcer Capita for the administration of the Teachers’ Pension Scheme.
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News
Auto-enrolment process creates 'employee underclass'
Three out of four pensions professionals say employers should be free to statutorily enrol any employee they wish, even if current auto-enrolment age and earnings criteria are not met.
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News
Barnet sacks Capita and joins LGPS shared arrangement
The London Borough of Barnet has ended its contract with outsourcer Capita as the administrator of its pension scheme after a litany of breaches and scandals while it oversaw the Local Government Pension Scheme section.
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Features
Dashboard innovators ‘constrained by environment’
New PASA board member Paul Sturgess tells Pensions Expert that pensions administration is upping its game, and outlines key challenges for the pensions dashboard project.
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Features
‘Powerless’ employees see AE minimums as recommendations
Data Crunch: Pension savers wrongly think minimum contribution levels required under automatic enrolment are the government’s recommendation for how much to save, research has revealed.
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News
Ongoing data problems spark valuation concerns at Barnet
Poor quality pensions data at the London Borough of Barnet Pension Fund have sparked concerns that the scheme’s triennial valuation could be derailed or delayed.
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FeaturesDoctors express anger at NHS scheme failings
The leviathan NHS Pension Scheme is under fire again, with a Byzantine labyrinth of responsibilities, administration failings, and frustrations at government pensions policy infuriating medical staff.
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FeaturesBarnet in TPR breach as Capita misses payments
The London Borough of Barnet Council has reported itself to the Pensions Regulator after failing to produce 447 pension benefit statements on time.
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FeaturesShould schemes use social media to engage with members?
Any other business: On July 26, members of the Teachers’ Pensions Scheme were informed via Facebook that their service was experiencing disruption. Later that day, they were told that access had been restored. Some members disagreed.
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FeaturesHounslow drops Capita and heads for West Yorks
The £991m London Borough of Hounslow Pension Fund will enter into an administrative partnership with the West Yorkshire Pension Fund following the imminent conclusion of its contract with third-party administrator Capita.
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NewsMineworkers receive tax demands after admin error
Members of the £11.4bn Mineworkers’ Pension Scheme have received notices from HM Revenue & Customs incorrectly telling them that they owe thousands of pounds in tax.
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FeaturesBMA rebukes NHSE and Capita over admin 'fiasco'
The British Medical Association – the trade union and professional association for doctors and medical students – has been lobbying for improvements to the administration of the NHS Pension Scheme after member complaints and a motion by GPs last year to address issues with third-party administrator Capita.
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News
Barnet grapples with data difficulties
The £1bn London Borough of Barnet Pension Fund has implemented a recovery plan after falling under scrutiny from the Pensions Regulator over its administrative struggles.
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Features
It is time to take scheme administration more seriously
Analysis: The nuclear fallout from the demise of Carillion and the continued woes of Capita have dominated news bulletins in recent weeks.
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OpinionIndustries in turmoil
Editorial: The Carillion debacle is still unfolding and could yet reverberate across the professional services industry, while concerns mount over other outsourcing giants.
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FeaturesBritish Coal members raise Capita admin concerns
The £9.4bn British Coal Staff Superannuation Scheme has had to calm member concerns at its 2017 annual meeting over its decision to appoint Capita as its administrator last year.
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News
Consultants commit to flagging ESG factors
Sixteen investment consultancy firms have said that they will seek to ensure that pension schemes take into account environmental, social and governance factors where they are financially material.
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News
PASA selects members for Transfers Working Group
The Pensions Administration Standards Association has today announced the 23 members of its new Transfers Working Group, which aims to look closely at defined benefit transfer delays.
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FeaturesTeachers’ Pensions gets slammed over admin
Teachers’ Pensions, which runs the Teachers’ Pension Scheme, has been criticised by its members over its perceived poor service delivery, as experts highlight the limitations of relying on online servicing.
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OpinionData crunch: Who advises the DC scheme community?
The answers to this question show that there are still some differences between the trust and contract-based markets.
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