From governance and investment to member engagement and communications, seven experts, including HR directors, look at how employers, providers and trustees can ensure better outcomes for members of defined contribution schemes. 

The questions:

  1. How can employers, providers and trustees work together to ensure good governance?

  2. Governance and investment: What are the duties of employers and providers?

  3. Which communication strategies are best at boosting engagement?

The panellists:

Mark Rowlands, director of customer engagement at Nest 

Caroline Roberts, head of people and talent at VisitBritain 

Rosemary Lemon, group head of reward at Hays

Andy Cheseldine, client director at Capital Cranfield

Nasir Rafiq, interim finance and services director at Islamic Relief Worldwide,

Ami Bartrip, HR business partner at the Financial Times 

Jason Green, head of workplace research at the Finance & Technology Research Centre

How to ensure good value for members