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The Pensions Ombudsman has upheld a complaint against the Royal Mail Statutory Pension Scheme for refusing to pay a deferred pension, providing a salutary lesson for employers who fail to keep adequate records.

Stephanie Hawthorne | March 30, 2020

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Ombudsman’s Royal Mail decision opens up Pandora’s box

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Ombudsman’s Royal Mail decision opens up Pandora’s box

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