Available to Registered users only

http://www.pensions-expert.com/

Sorry, you appear to have JavaScript disabled. Please enable
JavaScript to use this tool.

Find out how to enable it for your browser:

Internet Explorer 7 or 8

Click the Tools menu.
Select Internet Options.
Click the Security tab.
Click the Custom Level button.
Scroll down until you see the 'Scripting' section. Select the 'Enable' radio button for 'Active Scripting'.
Click the OK button.
Click the Yes button in the confirmation window.
Refresh this page.

Firefox 3.0

Click the Tools menu.
Select Options.
Click the Contents tab.
Select the 'Enable JavaScript' checkbox.
Click the OK button.
Refresh this page.

Refresh

The Pensions Ombudsman has told Capita to pay £500 to a disgruntled scheme member as its communications “fell below the standards of good administration”, though the member’s substantive complaint was not upheld.

Benjamin Mercer | August 5, 2022

It's quick, easy and as a registered user you'll have full access to all Pensions Expert articles. You will also be able to receive editorial emails.

If you are already registered, please click here to login.

Ombudsman fines Capita for substandard administration

Register now for FREE to see this article

Ombudsman fines Capita for substandard administration

Register now for FREE to see this article

Already a user?