Pensions Ombudsman set to cast interventional net wider

From the blog: Last week the Pensions Ombudsman said the agency would begin taking a more proactive approach to interventions, especially in appeals that can have broader implications for the pensions industry – a departure from its previously more placatory tone.

In the statement, the ombudsman said it would look to be more directly involved in cases that could affect the pensions sector as a whole. 

What catalysed the ombudsman into action was the Hughes v Royal London appeal earlier this year.